DSTV installer nightmare

I asked a DSTV installer from Dawn Park by the name of Chris to assist with TV mounting and connect my DSTV to that new television set. The installer by the name of Chris managed to mount the TV for me and thereafter advised that he wont be able to connect the DSTV to the new television set because it does not have PVR. He recommended for me to buy a HD decoder from him only to find out later that he **** to me. He was trying to milk more service from me and make more money out of my situation.

The store where I bought my television set assured me that the TV set does have PVR and when I asked him to come and remove the TV from the wall so that we can check for PVR. He bluntly refused. He was aking for more money advising that he needs money for fuel from me. I firstly approached him because he was accredited as an installer by DSTV. I am lost for words cause i am not sitting with the New TV set on my wall of which I cannot watch DSTV channels from.