1 reviews | Active since Apr 2018
DSTV installer makes a mess
We dealt with an accreditied installer which is called http://www.dstvinstallationsbychris.co.za/. He did an install at our office and at our boss' house.
At the house there was a pre existing DSTV dish from the previous owner. He proceed to connect the decoder to this dish. The part that upsets us is that he started to cut the tree in front of the house claiming it was interfering with the signal ( meanwhile the decoder was not connected yet)
After letting the branches fall into the flower beds below basically damaging all the plants below. He proceeded to leave everything there as it wasn't his problem.
TL:DR Broke the flowers and left the mess
Dear Dalin Daniels
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Dalin Daniels
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Dalin Daniels
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We tried to contact you without any success.
We are unable to access the account where the installer worked with the information you provided. Please provide us with the DStv customer number, decoder and smart card number or ID number for us to access your account and assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Dalin Daniels
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We tried to contact you without any success.
We are unable to access the account where the installer worked with the information you provided. Please provide us with the DStv customer number, decoder and smart card number or ID number for us to access your account and assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,