Dstv installations

Good day Can you installations department stop wasting myself and my mothers time Being calling them 5 times today they keep dropping the line on me or Tell me they will get back to my mother which they don’t We were waiting the whole day Saturday after they said they will send out a technician . we at work we can’t keep calling after you “this is not even suppose to be our problem in the first place. today same thing spoke to a rude customer car agent in your installations department with the same reply we will call you we are still waiting for your call