Dstv installation wizard
I've been trying to get rid of this DSTV installation wizard to no avail. Stupid whatsapp number doesn't help
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Apr 2020, 21:02Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Apr 2020, 21:02
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
14 Apr 2020, 21:22Hi Sekwala S,
Should the problem persist, kindly please power-cycle your decoder by following steps below:
Switch decoder off at the main plug
Un***** the white LNB cable from the back of the decoder
Remove Smart Card
Switch decoder back on
***** back the white LNB cable firmly
Wait for decoder to finish scanning then insert the Smart Card.
Please note that we do not provide a call out service, however provide telephonic technical support. In the event that the problem cannot be resolved telephonically, we advise customers to have their decoders tested before recommending they call an accredited installer.
Kind regards
DStv: Hello Peter Team
Should the problem persist, kindly please power-cycle your decoder by following steps below:
Switch decoder off at the main plug
Un***** the white LNB cable from the back of the decoder
Remove Smart Card
Switch decoder back on
***** back the white LNB cable firmly
Wait for decoder to finish scanning then insert the Smart Card.
Please note that we do not provide a call out service, however provide telephonic technical support. In the event that the problem cannot be resolved telephonically, we advise customers to have their decoders tested before recommending they call an accredited installer.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Apr 2020, 21:22
Official
Hi Sekwala S,
Should the problem persist, kindly please power-cycle your decoder by following steps below:
Switch decoder off at the main plug
Un***** the white LNB cable from the back of the decoder
Remove Smart Card
Switch decoder back on
***** back the white LNB cable firmly
Wait for decoder to finish scanning then insert the Smart Card.
Please note that we do not provide a call out service, however provide telephonic technical support. In the event that the problem cannot be resolved telephonically, we advise customers to have their decoders tested before recommending they call an accredited installer.
Kind regards
DStv: Hello Peter Team
Should the problem persist, kindly please power-cycle your decoder by following steps below:
Switch decoder off at the main plug
Un***** the white LNB cable from the back of the decoder
Remove Smart Card
Switch decoder back on
***** back the white LNB cable firmly
Wait for decoder to finish scanning then insert the Smart Card.
Please note that we do not provide a call out service, however provide telephonic technical support. In the event that the problem cannot be resolved telephonically, we advise customers to have their decoders tested before recommending they call an accredited installer.
Kind regards
DStv: Hello Peter Team
Best regards,