DSTV Installation Not Done Right
<p>I have upgraded to the DSTV Explora, i have admittedly had the Explora now for about 3 to 4 months. The installation was done and great stuff lets get going with watching on the Explora. What a dissapointment to only have to keep phoning DSTV to help reset the decoder. So it has been going now for months, on investigation of what is going on the installer from Alberton DSTV branch did not put in the supp**** dish that i paid to have installed because according to them they did not have enough place to fit the dish. Now mentioning this to DSTV does not help because all they are interested in is getting MY money every month and ****** the service delivered by there agents. I pay for this service and i paid to have it installed correctly. I know DSTV will have a record of the installer because the installer has to activate the decoder. Pathetic that DSTV can advertise that they have created so many job opportunities and not realise that they dont control the installation process. There is nothing wrong with my decoder it just is not operating with the right tools that DSTV provided with the installation. PATHETIC PATHETIC!!!!!!!!!!!</p> <p> </p>
Good day Mr Uys
Thank you for bring this matter to our attention.
With reference to our telephonic conversation we agreed that I will forward a e mail to your personal e mail for you to provide me with the Installers detail.
I will contact the installer and provide feedback to your personal e mail as agreed.
Please accept our apologies for any inconvenience you have experienced in this regard.
Kind Regards
Rupert.
Good day Mr Uys
Thank you for bring this matter to our attention.
With reference to our telephonic conversation we agreed that I will forward a e mail to your personal e mail for you to provide me with the Installers detail.
I will contact the installer and provide feedback to your personal e mail as agreed.
Please accept our apologies for any inconvenience you have experienced in this regard.
Kind Regards
Rupert.
Rupert Gues what HI-LITE AUDIO &VISUAL have done absolutely jack about getting the instalation sorted. Ihave been waiting since Thursday for them to come and nothing has happened. In have paid for the past 6 months a sum of R4800.00 to have no flipping joy. For that type of money i would rather have entertained my family in another way.
Rupert Gues what HI-LITE AUDIO &VISUAL have done absolutely jack about getting the instalation sorted. Ihave been waiting since Thursday for them to come and nothing has happened. In have paid for the past 6 months a sum of R4800.00 to have no flipping joy. For that type of money i would rather have entertained my family in another way.
Good day Mr Uys
With reference to our telephonic conversation. We confirm that the installer did contacted you today and will be completing your installation.
Please accept our sincerest apologies for any inconvenience you experienced in this regard.
We will be liaising with you telephonically to confirm that the installation has been completed.
Kind Regards
Rupert
Good day Mr Uys
With reference to our telephonic conversation. We confirm that the installer did contacted you today and will be completing your installation.
Please accept our sincerest apologies for any inconvenience you experienced in this regard.
We will be liaising with you telephonically to confirm that the installation has been completed.
Kind Regards
Rupert
