1 reviews | Active since Dec 2016
Dstv installation
<p>I bought Explorer 2 on 25/11/2016, including installation voucher, I booked installation on the 28th Nov with Elsat, I was then informed that an installer will contact me between 3 to 5 days. Till today no one contacted me, i called Elsat again twice and I was told to leave my details and they will contact me within minutes, which never happened until today. What is this vouchers for if your installers will give us run arounds, who must then install your product for us? I went to Dstv agency in Mondeor and they told me that most of Dsvt installers prefer cash instead of vouchers. Why do you include installation vouchers in your products if your installers want us to pay them cash???</p>
Dear Kolowang Mashiloane
We acknowledge receiving your query. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Kolowang Mashiloane
We acknowledge receiving your query. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
After calls from multichoice yesterday still their installer failed to show up. An installer contacted me yesterday morning and an appointment was set for 15h00, I phoned him after 15h00 and he promised to come at 16h00, then 17h30 until now I'm still not connected.
The installer's name Thabo, ********** 918.
Multichoice is really failing and this is disgusting and frustrating to say the least.
Their installers are *********** and unreliable.
Can Dinah from Multichoice please contact me to sort this nonsense really. I bought this decoder with installation and I am not going to pay cash to anyone, Multichoice sold this decoders including installation and they must provide us with what they promised.
This is the second week without installation and connection.
After calls from multichoice yesterday still their installer failed to show up. An installer contacted me yesterday morning and an appointment was set for 15h00, I phoned him after 15h00 and he promised to come at 16h00, then 17h30 until now I'm still not connected.
The installer's name Thabo, ********** 918.
Multichoice is really failing and this is disgusting and frustrating to say the least.
Their installers are *********** and unreliable.
Can Dinah from Multichoice please contact me to sort this nonsense really. I bought this decoder with installation and I am not going to pay cash to anyone, Multichoice sold this decoders including installation and they must provide us with what they promised.
This is the second week without installation and connection.
Good day
I received a prompt response from multichoice yesterday after a very frustrating 1 and a half week of no TV.
Ellis sent another installer who was very helpful and assisted with everything I needed regarding installation. His name was Vusi and his number is ********** 463.
Ellis installers are dragging their feed and as a result people vent their anger and frustration to Multichoice.
Thank you and thumb up to Dinah and Rupert from multichoice who took care of this matter from day one and made sure that installation finally takes place.
And to Dinah, thank you for your assistance and advise.
Kolowang Mashiloane
Good day
I received a prompt response from multichoice yesterday after a very frustrating 1 and a half week of no TV.
Ellis sent another installer who was very helpful and assisted with everything I needed regarding installation. His name was Vusi and his number is ********** 463.
Ellis installers are dragging their feed and as a result people vent their anger and frustration to Multichoice.
Thank you and thumb up to Dinah and Rupert from multichoice who took care of this matter from day one and made sure that installation finally takes place.
And to Dinah, thank you for your assistance and advise.
Kolowang Mashiloane