1 reviews | Active since May 2017

23 Dec 2017, 07:39

DSTV installation

I have just bought a decoder on Monday 18 December at PEP , King Williams Town at The Mall. The chashier gave us a number for installation Mr Mc Gyver ********** 125. I have been calling this guy and his phone is always offline. At PEP they said he is the only installer they are working with. I am so disappointed with Multichoice as it is one of biggest companies but has one installer that isn't available during this time of the year in a busy area. Just a free word of advice:: during festive multi choice can add more installers because people visit their homes once to improve condition

Will you please Mr Mulrichoice help us so we can get this Mc Gyver

Skobeni Location, King Williams Town, Eastern Cape

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Dec 2017, 09:58
Official

Dear Favour

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Dec 2017, 12:11
Official

Good day Nandie

It was not possible to get hold of you today and discuss your query telephonically.

Kindly expect a follow up call from our technical team. They will allocate a nearest DStv accredited installer to assist with the installation.

Once the installer is allocated to you, he will contact you for further arrangement before the installation is done.

Thank you for taking the time to contact us.

Kind regards

Dinah

Best regards,