DSTV INSTALLATION
<p>When I app**** for a price lock plan I thought it comes with installation but apparently it was just dropped off with no satellite whatsoever. I have to find an installer on my own and I have to pay for a service fee for it, how is this possible? doesnt price lock comes with an installation, I tried to phone the call agents about this but I couldn't get through.</p> <p> </p> <p>Im really concerned. </p>
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Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Mar 2017, 11:54Dear Motshabi Segoe
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
DStv (MultiChoice)'s reply08 Mar 2017, 11:54
Official
Dear Motshabi Segoe
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
08 Mar 2017, 12:31Dear Motshabi Segoe
We would like to take this opportunity and thank you for bringing your query to our attention.
As discussed, we have referred your account to our Field Service team to assist with sending an installer to you.
The installer will contact you to make arrangements for the installation.
Should you require further assistance, do not hesitate to contact us.
Kind regards
Lebogang
Best regards,
DStv (MultiChoice)'s reply08 Mar 2017, 12:31
Official
Dear Motshabi Segoe
We would like to take this opportunity and thank you for bringing your query to our attention.
As discussed, we have referred your account to our Field Service team to assist with sending an installer to you.
The installer will contact you to make arrangements for the installation.
Should you require further assistance, do not hesitate to contact us.
Kind regards
Lebogang
Best regards,