JB
Johan B
1 reviews | Active since Mar 2009
01 Aug 2024, 12:43
DSTV *****ing money after not registering a contract........
What a Sh*t show this has become. In Nov 2022 we signed up for a price lock deal with the black friday deals. all of a sudden this month we are charged more and when phoning the call centre the lady on the other side says there is no evidence of the contract.......... and they can now add money to the package. No manager available to speak to as they are "busy". It sounded like a party on the line.......
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
01 Aug 2024, 12:55Hi Johan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 Aug 2024, 12:55
Official
Hi Johan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JB
Johan B's updateReviewer Update
01 Aug 2024, 12:59There was comms in beginning of Jan 2023 regarding the price lock for 2 years. i have now gone and looked back at my comms on my phone
JB
Johan B's update01 Aug 2024, 12:59
Reviewer Update
There was comms in beginning of Jan 2023 regarding the price lock for 2 years. i have now gone and looked back at my comms on my phone
JB
Johan B's updateReviewer Update
03 Aug 2024, 09:10Is any1 working in this circus of a company. I have now phoned 4 times and asked to speak to a manager and still no 1 has come back to me as everytime the managers are roo busy to take my call. I have comms from Jan 2023 on messaging between other parties re the price lock at 839 for 2 yrs. Now you tell me you can change contract agreements as wish.
I have asked my bank also to collect pmt info since Jan 2023 to show the pmt details.
This was with a price lock deal for 2 years with a black Friday deal which miltichoice has now starting to break contracts.
I have asked my bank also to collect pmt info since Jan 2023 to show the pmt details.
This was with a price lock deal for 2 years with a black Friday deal which miltichoice has now starting to break contracts.
JB
Johan B's update03 Aug 2024, 09:10
Reviewer Update
Is any1 working in this circus of a company. I have now phoned 4 times and asked to speak to a manager and still no 1 has come back to me as everytime the managers are roo busy to take my call. I have comms from Jan 2023 on messaging between other parties re the price lock at 839 for 2 yrs. Now you tell me you can change contract agreements as wish.
I have asked my bank also to collect pmt info since Jan 2023 to show the pmt details.
This was with a price lock deal for 2 years with a black Friday deal which miltichoice has now starting to break contracts.
I have asked my bank also to collect pmt info since Jan 2023 to show the pmt details.
This was with a price lock deal for 2 years with a black Friday deal which miltichoice has now starting to break contracts.
JB
Johan B's updateReviewer Update
06 Aug 2024, 13:57Hello Multi-choice. Are you awake or going down in a major slump at one hell of a speed. 3 line managers was supposed to phone me last week. no One called me. Not even a reply on this....
JB
Johan B's update06 Aug 2024, 13:57
Reviewer Update
Hello Multi-choice. Are you awake or going down in a major slump at one hell of a speed. 3 line managers was supposed to phone me last week. no One called me. Not even a reply on this....