DSTV INCORRECT BILLING :(

Worst customer experience from the call center , called them last week to upgrade was offered a discount on compact 3 months for R299. They then debited R115 which was my initial package (ACCESS) now they disconnected my subscription and say I have to pay R50 for reconnection on top of that I have to pay more money for the upgrade which they didn't debit on the 27th as per our agreement. i spoke to 2 consultants last week who confirmed the upgrade and discount . today i spoke to 2 consultants again both telling me different stories and amounts. Please look into this as the call center guys aren't helping at all.

r115 was debited instead of R299 for compact on the 27th