HR
Hennie R

1 reviews | Active since Feb 2020

09 Feb 2020, 10:22

Dstv *********** billing.

They don't disconnect the holiday home package even if it shows reconnect package. Now they want to bill me for there *********** ussd service. This is not the first time something like this happened.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Feb 2020, 08:48
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Feb 2020, 11:03
Official
Hi Hennie van Rensburg,

On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service.

We tried to call you to no avail. 

Please be advised that we have disconnected the holiday decoder.  

Kindly send us an email on *** should your query not be resolved.  

Kind regards
Ntando



Best regards,