DSTV *********** AND UNPROFESSIONAL!!!!!

I have just upgraded from the family package to the compact. This was the biggest mistake of my life!!!!!! I was told I need to pay R650 by 3rd September, then 2 days ago while watching a program it came up that my services are suspended. So i called in and spoke to another lady and she confirmed she had reactivated it and i need to pay R450 by the 3rd September, I also let her know what the first consultant had told me about payihg R650 she had confirmed that it was only R450 to pay. This morning my services are suspended again, my husband now received a message that we need to pay R707.63 today the message states "We've stopped your DSTV as you've not paid. To reconnect pay R707.63 using ref no:***9. Once paid we'll reconnect you. To pay: payat.io/dstv/***9 . "

This is enough for me to now want to cancel our entire DStv packages!! This is highly *********** and so much of inconvenience to be making phone calls back and forth.

The staff are on different pages and don't sing the same song, I called in now and the lady insisted i pay R195 now and the R399 on the 3rd, when said I will only be able to pay on the 3rd as we do not get paid now she said then unfortunately we will have to wait till the 3rd

When asked for a manager or supervisor they are all in a meeting. This is complete nonsense!!!