1 reviews | Active since Aug 2016

07 Dec 2016, 18:46

DSTV *********** ACCOUNT MANAGEMENT AND *****

<p>They did not take money off for 8 months then sent me a threatening letter to pay. They cancelled the debit order and the suddently demanded R8500 in one hit. The debit order went off for the first month then they stopped it. I sent an e-mail to try organise payment terms. We agreed that I would pay double every month until all amounts were paid in full. Paid double for first and second month and immediately after second double payment they reinstated the debit order and took the entire balance. Tried to fix this but the arrogant things just give me the run arround. They are a bunch of ***** and their word is worth nothing. </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Dec 2016, 08:46
Official

Dear Anton Gerber

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Dec 2016, 10:46
Official

Good day Anton Gerber

Please accept our apologies for the inconvenience you have experienced in this regards

We have escalated your concerns to our Price Lock department for urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert