1 reviews | Active since Feb 2021
DSTV ***********
I have paid for my annual subscription on my DSTV account which I pay in March of each year. I see that I am now receiving statements from DSTV for “Other Services”. I have never requested nor have I ever used nor do I ever intend to pay for any other services such as Showmax Subscription.
I am actually quite shocked that DSTV should be such an unprofessional business to conduct itself in this manner. My DSTV explorer is broken and cannot accept any showmax products, it can only see live broadcasts. It’s a real pity that there is not guarantee on the explorer but then you cannot expect such service from unprofessional organizations.
I have wasted hours of my time on the phone to DSTV and spoken to really *********** and untrained personnel that the only thing that they are good at is wasting your time with really irrelevant items worse than a government department.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Kind regards,
Philisiwe Kunene
On Sun, 14 Feb at 4:09 PM , Bruce Phipson <***> wrote: Dear Daniel Tshilombo I doubt very much if you read my e-mail below as well as the quotation sent to me from Lesego Kwapeng on 27 March 2020 21:41. I have again attached these e-mails for your convenience. Please read these carefully before making any further advances to this e-mail. Note that we requested a service, we were quoted for a service, we paid for a service – this should be done and dusted. Please delete any and all additional charges to this that have appeared on my statement. Regards Bruce
Kind regards,
Philisiwe Kunene
On Sun, 14 Feb at 4:09 PM , Bruce Phipson <***> wrote: Dear Daniel Tshilombo I doubt very much if you read my e-mail below as well as the quotation sent to me from Lesego Kwapeng on 27 March 2020 21:41. I have again attached these e-mails for your convenience. Please read these carefully before making any further advances to this e-mail. Note that we requested a service, we were quoted for a service, we paid for a service – this should be done and dusted. Please delete any and all additional charges to this that have appeared on my statement. Regards Bruce