Dstv incompetency is on a 100

******* and *********** service as always. Your consultants or whatever You call them are rude and have no idea how dstv works or client services. They talk to people as if they are doing us a favour or we are dumb. I called 3 times since my decoder lost a signal and called twice today and the first guy was also rude and ddnt even wanna listen to me. I called again the lady was even worse and put me on hold and I was onhold for over 10 minutes and i call with airtime not some free minutes. I kept explaining that it now says the parameters are invalid and maybe we should change those numbers when doing manual setup as I remember a very nice lady helped me this year and asked what numbers I see there and she changed them and it played but today your people are rude and I pay dstv with my own money and i am supposed to call when it gives me problems. I explained that i did contact the installer and he still ddnt come and we want to watch tv so instead of helping me they treat me like I am stupid and dont even wanna be bothered. Thats ******* and Again I still want to cancel dstv which is why i downgraded for this same reasons.