EH
Ebrahim H

1 reviews | Active since Jul 2011

05 Dec 2019, 08:44

DSTV Incompetence

Since DSTV rationalised its billing, my Price Lock fee has vanished and now I pay the full fee. I have contacted DSTV several times via its Facebook feed and, to date, I have had no feedback. It is as if there is no care for the customer.

I am all too happy to contribute to the exodus of Premium subscribers - try me.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Dec 2019, 10:05
Official
 Dear  Ebrahim H, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, Dstv: Hello Peter Team 
EH
Ebrahim H's update10 Dec 2019, 07:32
Reviewer Update
Acknowledged the complaint, attending to it and not as soon as possible. Still no feedback whatsoever.