DSTV incompetence at its worst

My poor Mum has had her DSTV turned off at least 9 times in the last month and a half because DSTV cannot allocate payments correctly ?. She has to continually call them to tell them to reconnect her and this has cost her so much money. She even went into the Durban branch and was told that her query was sorted out but again she was turned off this morning. When she called again this morning she got the most rude unhelpful man on the line who refused to help her. Her payments have still not been corrected ?. No wonder people are leaving DSTV. *********** beyond words. Now I must try sort this out for her for about the 10th time now. Plus they keep wanting reconnect fees. I would rate them no stars if I could.