DSTV INCOMPETENCE AND *******

I connected my services with DSTV on the 15th Nov 2022, paid full subscription fee. Was suspended on the 30th of November which is 15 days after my payment yet I paid for a full month subscription which should be due on the 15th Dec 2022. I queried it with no help from the consultants and was told it was fixed I should check my DSTV app in 10 minutes. I did so and the app asked me to pay R352, which didn't make sense but because of the bad service that I receive when I called I chose to pay it. Today on the 20th Dec I'm suspended again and asked to pay R758 on a compact plus subscription. My calculation says in Dec alone I paying DST V R1110 for a subscription of R540. No one is able to assist me I've been dropped on a call thrice, made to hold on for 45minutes for the Team leader name Zandisile, by a consultant called Nozipho Mangezi. Both of them dropped the call on me