DSTV Incompetence
If I can give zero star I will. So Monday my DSTV was disconnected for no reason, after a struggle to pay the reconnection fee, I'm still not connected. The help centre says I have a decoder active but I use the streaming service, the decoder is long ago not in use anymore. I just can't understand why my service was disconnected in the firts place. I'm a eldery lady that must struggle with this because DSTV are *********** to help me.
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DStv (MultiChoice)'s replyOfficial
06 Nov 2024, 10:39Hi Carien,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Nov 2024, 10:39
Official
Hi Carien,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team