AP
Andre P

1 reviews | Active since Nov 2019

20 Nov 2019, 14:09

Dstv Incompetence

3 days, 12 calls, and, 4 promises later, still no joy. E 16-4 error can not be fixed by 12 operators, and 2 supervisors. Promises of "we will call you back", still waiting. There is not enough words in the English dictionary to describe the incompetence of this company, no customer service.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Nov 2019, 14:13
Official
Hi Andre Post,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team
AP
Andre P's update20 Nov 2019, 16:16
Reviewer Update
Thank you DStv for your prompt response.
Matter resolved successfully.
All Smiles