DSTV Inactive account still debited!!!!!!!!!!!!!!!

This is probably the 5th complaint about DSTV... how can a service that has been deactivated still be debited monthly and now amounts to over R1151?? I received 2 calls where your consultants informed me that because of a recording that I don't recall making a call to DSTV......You're pathetic way of trying to make money won't put any money into your account, because as a consumer I won't pay for a service that was never rendered or received from DSTV. I expect you to resolve this ongoing matter as your explanations are getting way beyond pathetic.......