DSTV INABILITY TO CORRECT PROBLEMS
<p>I have moved to a new address. DSTV has both my current and previous addresses registered and bill me for both addresses!!! i have reported this problem every 4 day as my account is suspended due to non-payment every 4 days!!! every time i call the service centre, a very helpful and friendly person answers my call and promises to fix the problem. 4 days later, my account is suspended again. each time i need to spend 15 mintutes to 30 minutes to get the account re-activated. My cell phone costs ARE ********** and the amount of MY TIME WASTED ON THIS MATTER IS EXTREMELY FRUSTRATING!!!</p> <p> </p> <p>IS THERE ANYONE AT DSTV THAT IS ABLE TO RESOLVE THIS PROBLEM???????? I ALSO NEED TO BE REIMBURSED FOR MY CELL PHONE COSTS!</p>
Good day Delene
We tried to contact you without any successes.
We unable to locate your account with the information you supp****. Pleas provide us with your ID number, decoder or smart card number in order for us to investigate and assist you accordingly.
Kind Regards
Rupert
Best regards,
Good day Delene
We tried to contact you without any successes.
We unable to locate your account with the information you supp****. Pleas provide us with your ID number, decoder or smart card number in order for us to investigate and assist you accordingly.
Kind Regards
Rupert
Best regards,
