DSTV INABILITY OF PROVIDING CUSTOMER CARE

Phoned DSTV on 01 Jan 2023 explaining that due to unknown withdrawal from my banking account the debit order due on 03 Jan 2023 must please by stopped as I will pay cash after spending 20min on the phone the person assured me it will not be submitted 02 Jan I travelled 120km to pay the account and informed DSTV accordingly BUT on 3rd Jan they submitted the debit order which was rejected and BANK charging me for return Phoned DSTV again explained ghe situation and after 15 min on phone I was assured that matter is resolved BUT on 4th Jan they submitted debit order again resulting in more costs as it was rejected again Since the 4th I have tried on a number of occasions and on various platforms but they maintain I do not have a n account with them DSTV according to my is loosing customers and this is no wonder if you judge their level of service and customer care STAY AWAY FROM DSTV rather connect to one of the other suppliers as after spending in excess of R600 I am still in the dark