DSTV *******ly charging for Disney+ when I was told it was free!

DSTV informed me in August that the Disney + promotion was extended for another 3 months and I also received an email a few days ago saying that I have free Disney+ until 18 November. However, from September, I have been billed the full amounts for Disney + (R120). When I called the call centre, they tell me I must be mistaken and it is correct that I am paying the full amount (even though I have not given consent that I want to keep it on my account). Not only are DSTV making promises they can't keep to, they are adding charges to accounts without the consent of the account holder. This is surely *******.