DSTV ******* - deduction without authorization etc

Multichoice-Summary:<br> 1. Deducting debit order not authorized -*******<br> 2. Deducting monthly fee for service not rendered-*******<br> 3. Ordered service - approved 4 months ago - not receiving anything, but charged for -******* and pathetic service <br> 4. Carte Blanche.Check hellopeter for DSTV modus oprandi & investigate your own house.Get it in order<br> Background:<br> Long standing premium client paying via EFT. Decided to take special promotion in Dec 2014-R799p/m including new explora. Sales agent only contacted a month later&approved in no-time. Explora to be delivered in 1 week. On delivery should call to cancel current subscription and activate new subscription for explora. To date haven't received explora. DSTV now bills for 2 subscriptions and deducts both via debit order. First - current subscription - always paid via EFT - now deducted via debit order without authorization = *******: no authorization = no deduction. Secondly, second subscription deducted via debit order for a service I'm not receiving = *******: no service = no deduction. Tried to first resolve with DSTV. No avail - only lip service with no action. Now need to get relevant authorities and consumer protectors involved