DSTV - If only we had a choice whether to use them or not

Rating is one only because it is not possible to have a minus. Problem 1: DStv service provider in Waterkloof Glen: customer has to wait to make payments, whilst the assistant dispatches installers, etc. Only this particular assistant can take payments, so if he/she is busy, you just have to wait. Problem 2: Computer system incredibly slow and slowed up customer service Problem 3: Unable to get an answer on how to dispose of old decoders Problem 4: Unable to get an answer on how to remove old decoder numbers (decouple) from my profile Problem 5: 90 year old pensioner living in an old age home is not entitled to any form of discount because the old age home does not have a communal aerial - each resident installs their own system as they would like.