Dstv I do not have installation

Hello Peter,

I bought a DSTV explora ultra with installation via price lock in January and it was delivered on time. When the installers came to install they told me that it was already claimed for. I have spoken with several people but I have received no assistance till now. I need the installation to be completed as I have already paid for it. Latest reference **********5 spoke with Noma, previous reference **********6 spoke to Queen and first reference **********2-i229 spoke to Amanda and lastly spoke to LESEGO but Still no response!!!!