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Naome N
1 reviews | Active since Nov 2013
01 Nov 2020, 20:47
DSTV HORRID WORST SERVICE EVER.
Tried to use Multichoice's whatsapp service TO NO AVAL WHATSOEVER. THEN CALLED MULTICHOICE AND SPENT OVER 40 MINUTES ON THE PHONE, WHICH LED TO EVEN MORE FRUSTRATION. BY THE TIME I HANG UP, SINCE THERE DIDN'T SEEM TO BE ANYONE ON THE CALL, MY DECODER HAD STOPPED WORKING ALTOGETHER, I COULDN'T EVEN WATCH CATCH UP. WHAT IN HEAVEN'S NAME IS THE POINT OF HAVING A SERVICE DESK THAT IS COMPLETELY INEPT? HAD I NOT CALLED THE SO CALK SERVICE LINE, I WOULD HAVE BEEN ABLE TO CONTINUE WATCHING CATCH UP. ITS TIME TO CANCEL MY DSTV AND MOVE ON TO SOMETHING LESS INFURIATING. COMPLETELY AND UTTERLY UNEXCEPTABLE
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
01 Nov 2020, 21:05Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 Nov 2020, 21:05
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Naome N's updateReviewer Update
02 Nov 2020, 16:31The above is FAR FROM BEING A RESPONSE. THIS IS MULTICHOICE SIMPLY SAYING 'WE DON'T CARE' THE WHATSAPP SO CALLED SERVICE IS A WASTE IF TIME SO IS CALLING MULTICHOICE. THE HORRID EXPERIENCE EXTENDS TO THEIR SUPPLIERS, THE ONE I ENDED UP GOING TO SEEMS NOT TO HAVE HEARD OF COVID 19 OR DISINFECTING THEIR DESKS, HANDS OR ANYTHING ELSE. THE DSTV EXPLORA HAS BEEN EXCHANGED WITH MASSIVE FRUSTRATIONS AND ITS STILL NOT WORKING. I REALLY CANNOT BE PAYING ALMOST R1000 A MONTH FOR THIS MUCH FRUSTRATING, IT REALLY ISN'T WORTH MY WHILE. HORRID, DISMISSIVE AND SIMPLY UNEXCEPTABLE MULTICHOICE
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Naome N's update02 Nov 2020, 16:31
Reviewer Update
The above is FAR FROM BEING A RESPONSE. THIS IS MULTICHOICE SIMPLY SAYING 'WE DON'T CARE' THE WHATSAPP SO CALLED SERVICE IS A WASTE IF TIME SO IS CALLING MULTICHOICE. THE HORRID EXPERIENCE EXTENDS TO THEIR SUPPLIERS, THE ONE I ENDED UP GOING TO SEEMS NOT TO HAVE HEARD OF COVID 19 OR DISINFECTING THEIR DESKS, HANDS OR ANYTHING ELSE. THE DSTV EXPLORA HAS BEEN EXCHANGED WITH MASSIVE FRUSTRATIONS AND ITS STILL NOT WORKING. I REALLY CANNOT BE PAYING ALMOST R1000 A MONTH FOR THIS MUCH FRUSTRATING, IT REALLY ISN'T WORTH MY WHILE. HORRID, DISMISSIVE AND SIMPLY UNEXCEPTABLE MULTICHOICE
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Naome N's updateReviewer Update
02 Nov 2020, 19:21I AM DONE, MULTICHOICE REALLY ISN'T WORTH MY PEACE IF MIND. THEY ARE INCONSIDERATE, DISMISSIVE AND I PAY FOR THIS. PLUS, THEY MUST BE AMONGST THE VERY VERY NETWORKS IN THE WORLD THAT STILL PROMOTE LIAME NIELSON WHO SAID IN AN INTERVIEW THAT HE WANTED TO KILL BLACKS. AS A SOUTH AFRICAN COMPANY I HAVE SUPPORTED THEM IN THE OAST.BUT NO MORE
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Naome N's update02 Nov 2020, 19:21
Reviewer Update
I AM DONE, MULTICHOICE REALLY ISN'T WORTH MY PEACE IF MIND. THEY ARE INCONSIDERATE, DISMISSIVE AND I PAY FOR THIS. PLUS, THEY MUST BE AMONGST THE VERY VERY NETWORKS IN THE WORLD THAT STILL PROMOTE LIAME NIELSON WHO SAID IN AN INTERVIEW THAT HE WANTED TO KILL BLACKS. AS A SOUTH AFRICAN COMPANY I HAVE SUPPORTED THEM IN THE OAST.BUT NO MORE