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clifford W
1 reviews | Active since Apr 2013
25 Mar 2021, 10:19
DSTV HORRIBLE
DSTV CALL CENTRE IS THE WORST, THE AGENTS JUST DROPS THE CALL, AND CANT EVEN ANSWER YOUR QUERY, I GOT A EMAIL TO PAY R699 FOR PREMIUM, ONLY TO FIND OUT IT EXCLUDES THE EXTRA VIEW AND INSURANCE, MISLEADING, TO SAY THE LEAST, AND WORST IS THEIR APP , NOT WORKING AT ALL , IF IT WASNT FOR MY WIFE AND KID , I WILL TERMINATE WITH A HEARTBEAT AS NETFLIX HASNT DISSAPOINT AT ALL ,
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
25 Mar 2021, 11:11Hi Clifford,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply25 Mar 2021, 11:11
Official
Hi Clifford,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
25 Mar 2021, 19:27Hi Clifford,
We tried calling you on *** and *** to no avail.
On behalf of MultiChoice, we want to extend our sincerest apologies for the negative experience that you had with our Contact Center.
Unfortunately, the offer you received was for the DStv Premium only. The offer excludes any additional services such as Extra View, PVR Access, Decoder Insurance and etc.
Kind regards,
DStv: Hello Peter Team
We tried calling you on *** and *** to no avail.
On behalf of MultiChoice, we want to extend our sincerest apologies for the negative experience that you had with our Contact Center.
Unfortunately, the offer you received was for the DStv Premium only. The offer excludes any additional services such as Extra View, PVR Access, Decoder Insurance and etc.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply25 Mar 2021, 19:27
Official
Hi Clifford,
We tried calling you on *** and *** to no avail.
On behalf of MultiChoice, we want to extend our sincerest apologies for the negative experience that you had with our Contact Center.
Unfortunately, the offer you received was for the DStv Premium only. The offer excludes any additional services such as Extra View, PVR Access, Decoder Insurance and etc.
Kind regards,
DStv: Hello Peter Team
We tried calling you on *** and *** to no avail.
On behalf of MultiChoice, we want to extend our sincerest apologies for the negative experience that you had with our Contact Center.
Unfortunately, the offer you received was for the DStv Premium only. The offer excludes any additional services such as Extra View, PVR Access, Decoder Insurance and etc.
Kind regards,
DStv: Hello Peter Team
Best regards,