1 reviews | Active since Mar 2017

08 Mar 2017, 13:39

DSTV - ********** service

<p>I have read a review quite a bit like mine that was written in 2015... yet DSTV seem to have done nothing about their poor service and turn around time. We ordered DSTV Explora more than a week ago now and they have not deilvered and keep saying they have not received our supporting documents - and no jokes, we have sent these documents 5 times already. But they won't let you know whether the emails have been received or not. If I didn't make contact with them, we would probably only get DSTV Explora in 2018.</p> <p> </p> <p>I already thought it was rather poor that they only install after 5 to 7 days... But then they took it to a whole new level of uselessness. The day DSTV has a strong competitor, I am a gonner. SAD service for the 20th century.. actually even bad service for the 90s too.</p> <p> </p> <p>DSTV call centre also dont have the knowledge on how to really help clients. No need in calling them.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Mar 2017, 14:00
Official

Dear Nicole

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team