Dstv holds my Showmax account hostage
I have unsubscribed from Dstv with effect from 14 June 2021 after over 10 years of unquestioning loyalty. I would like to subscribe to Showmax Pro but my Showmax account remains linked to Dstv. I have written to Dstv on WhatsApp, on their self-service portal, on Twitter and even went as far as calling their call center twice. They are not delinking my Showmax from Dstv. Now that makes it impossible for me to subscribe to Showmax Pro or any Showmax product unless I do it through DSTV. I am not interested in resuming my DSTV subscription. Someone please help me.
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DStv (MultiChoice)'s replyOfficial
16 Jun 2021, 08:10Hi Max ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Jun 2021, 08:10
Official
Hi Max ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team