TvdM
Tessa van der Merwe

1 reviews | Active since Feb 2014

12 Apr 2020, 08:43

DSTV. Here we go AGAIN

DSTV compact is advertised at R339.00. But they charged me R399.00. I have only just reactivated this account on the 23 of last month and already having issues.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Apr 2020, 09:59
Official
Hi Tessa, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Apr 2020, 11:18
Official
Dear Tessa,

Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had.  MultiChoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness. 
As per telecom, kindly note, the price of the Compact subscription is definitely R399,00 as advertised on our website, infact there are various pricing options from which to choose,  https://www.dstv.co.za/get-dstv/packages/dstv-compact/.
Please click on the link above and you may be persuaded to sign up for one of them or any other available on the other packages. Should you wish to engage any further regarding this or any other matter, please do not hesitate to get in touch with us on any of the below platforms:
LiveChat on the DStv AppChat to us on Facebook and TwitterEmail ***

Kind regards,Dstv: Hello Peter Team

Best regards,