ES
Evangeline S
1 reviews | Active since Oct 2020
15 Oct 2020, 12:08
DSTV HELLOPETER TEAM LIERS!!!
Still waiting on Dstv to contanct me. They rep**** private to my review a week ago, stating a consultant will contact me. BUT till today Nothing!!!! So even their HelloPeter team is incompetant. Worst Worst Company!!!
Helpful (0)
Replies (9)0
Replies (9)
DStv (MultiChoice)'s replyOfficial
15 Oct 2020, 12:53 Hi Evangeline,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Oct 2020, 12:53
Official
Hi Evangeline,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
15 Oct 2020, 20:51Hi Evangeline,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I will contact you on 16 October 2020 to provide you with feedback as your matter was escalated.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I will contact you on 16 October 2020 to provide you with feedback as your matter was escalated.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Oct 2020, 20:51
Official
Hi Evangeline,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I will contact you on 16 October 2020 to provide you with feedback as your matter was escalated.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I will contact you on 16 October 2020 to provide you with feedback as your matter was escalated.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 Oct 2020, 12:29Hi Evangeline,
As advised on our telephone discussion, we will contact you for further feedback on the 19.10.2020.
Kind Regards,
DStv: Hello Peter Team
As advised on our telephone discussion, we will contact you for further feedback on the 19.10.2020.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Oct 2020, 12:29
Official
Hi Evangeline,
As advised on our telephone discussion, we will contact you for further feedback on the 19.10.2020.
Kind Regards,
DStv: Hello Peter Team
As advised on our telephone discussion, we will contact you for further feedback on the 19.10.2020.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
20 Oct 2020, 11:44Hi Evangeline,
Kindly note that as per our telephone conversation, please note that device should be delivered on the 21 October 2020.
Kind Regards,
DStv: Hello Peter Team
Kindly note that as per our telephone conversation, please note that device should be delivered on the 21 October 2020.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Oct 2020, 11:44
Official
Hi Evangeline,
Kindly note that as per our telephone conversation, please note that device should be delivered on the 21 October 2020.
Kind Regards,
DStv: Hello Peter Team
Kindly note that as per our telephone conversation, please note that device should be delivered on the 21 October 2020.
Kind Regards,
DStv: Hello Peter Team
Best regards,
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Evangeline S's updateReviewer Update
22 Oct 2020, 14:55Decoder was delivered 2days ago.
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Evangeline S's update22 Oct 2020, 14:55
Reviewer Update
Decoder was delivered 2days ago.
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Evangeline S's updateReviewer Update
23 Oct 2020, 10:08Hi Sandile
Please reply to my emails.
Installer was here. Can we get the xtra view activated and confirm the amoumt please
Please reply to my emails.
Installer was here. Can we get the xtra view activated and confirm the amoumt please
ES
Evangeline S's update23 Oct 2020, 10:08
Reviewer Update
Hi Sandile
Please reply to my emails.
Installer was here. Can we get the xtra view activated and confirm the amoumt please
Please reply to my emails.
Installer was here. Can we get the xtra view activated and confirm the amoumt please
ES
Evangeline S's updateReviewer Update
26 Oct 2020, 09:19Waiting for feedback still. Will someome please get back to me i am waiting since Thursday
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Evangeline S's update26 Oct 2020, 09:19
Reviewer Update
Waiting for feedback still. Will someome please get back to me i am waiting since Thursday
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Evangeline S's updateReviewer Update
26 Oct 2020, 14:00Still Waiting for feedback. Will someome please get back to me i am waiting since Thursday. Honestly this is the worst worst worst customer service. I just dont understand
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Evangeline S's update26 Oct 2020, 14:00
Reviewer Update
Still Waiting for feedback. Will someome please get back to me i am waiting since Thursday. Honestly this is the worst worst worst customer service. I just dont understand
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Evangeline S's updateReviewer Update
10 Nov 2020, 12:00I really dont know what to do anymore. Still waiting for the Agent to phone and confirm our monthly subscribtion for the past 2weeks. Our service was cut off on Sunday whilst the money was available and no deibit order ran. We paid via eft this morning and now the extra view is off. Still waiting for the refund also. I honestly dont know wwhat to do anymore
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Evangeline S's update10 Nov 2020, 12:00
Reviewer Update
I really dont know what to do anymore. Still waiting for the Agent to phone and confirm our monthly subscribtion for the past 2weeks. Our service was cut off on Sunday whilst the money was available and no deibit order ran. We paid via eft this morning and now the extra view is off. Still waiting for the refund also. I honestly dont know wwhat to do anymore