MK
Mike K
1 reviews | Active since Jul 2020
14 Jul 2020, 20:25
DSTV Hell
Phoned Multichoice customer service because half the time I can't access channels on my access package. Either a blank screen or E16-4 errors. The rep was clueless and gave no help at all and she eventually just put me on hold without telling me who or where she was putting me through to.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Jul 2020, 21:39Hi Mike,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Jul 2020, 21:39
Official
Hi Mike,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
MK
Mike K's updateReviewer Update
15 Jul 2020, 16:40No you have not acknowledged my complaint nor have you attended to it! Still can only receive about half the channels I pay for. I will not be renewing my DSTV at the end of the month.
MK
Mike K's update15 Jul 2020, 16:40
Reviewer Update
No you have not acknowledged my complaint nor have you attended to it! Still can only receive about half the channels I pay for. I will not be renewing my DSTV at the end of the month.