1 reviews | Active since Jul 2017
DSTV have no idea whats is happening to their customer experience
<p>Since I have been a subscriber I have had had issues with DSTV multichoice each and every month for the past 2 years. Sometimes I have even been double debited and then having to wait 14 days for my money back. Last month every Monday my subsription was suspended and I had to spend alomost R50 each time on airtime only for them to apologise for the inconveince and reconnect my service. Today my account was debited with R737 instead of R459. Enough is enough this is more problems than entertainment. I have many friends that experience the same issues. I will rather cancel this and stream as their many platforms for this. I will save money and best of all I will not have to deal with incompetant people. Each time I call I get a different answer. PLEASE SORT THIS OUT</p>
Dear Kieyaam Behardien
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter Team
Dear Kieyaam Behardien
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter Team
Good day Kieyaam
Please query the extra amount deducted with Showmax . You may chat with the team via www.showmax.com.
Thank you
Girly
Good day Kieyaam
Please query the extra amount deducted with Showmax . You may chat with the team via www.showmax.com.
Thank you
Girly
I got nothing to do with Showmax. You debited my account not them. If this is the case please cancel my subscription and refund all my money back. I cant believe that you are passing the buck as it is very clear that DSTV debited my account. You contact showmax and sort it out with them. Can I also have copies of the previous 5 telephone call recordings as none of this has been mentioned. I am not accepting your response. For such a big so called corporate company this is embarrassing. I am sure that your directors is not happy with this brand damage.
I got nothing to do with Showmax. You debited my account not them. If this is the case please cancel my subscription and refund all my money back. I cant believe that you are passing the buck as it is very clear that DSTV debited my account. You contact showmax and sort it out with them. Can I also have copies of the previous 5 telephone call recordings as none of this has been mentioned. I am not accepting your response. For such a big so called corporate company this is embarrassing. I am sure that your directors is not happy with this brand damage.