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Carin R
1 reviews | Active since Mar 2023
01 Mar 2023, 21:39
Dstv have no clue what the doing.
Sooo Dstv think they have the right to debt my account with what they feel. R4046.92 Where in your life. Since I upgraded my account I have had endless issues with them. There is not a month that goes by that they can not get this correct. I call in EVERY month to sort it out. I called on Monday and I was called back to say everything is now sorted and I will pay 889 which it actually should be 900 odd as I have extra view, so it was wrong again. Much to my suprise my account was debted with 4k. DsTV come on catch a wake-up you loosing customers.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
01 Mar 2023, 22:19Hi Carin Van Rensburg,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 Mar 2023, 22:19
Official
Hi Carin Van Rensburg,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Carin R's updateReviewer Update
02 Mar 2023, 04:51Standard message as usual to everyone's response. Can 100% Garentee this will not be sorted , it's been more that 5 months now.
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Carin R's update02 Mar 2023, 04:51
Reviewer Update
Standard message as usual to everyone's response. Can 100% Garentee this will not be sorted , it's been more that 5 months now.