DSTV has updated their systems to 1820

I have a duel view pvr setup at home and recently decided to get an explora for our holiday home. all went well and i could switch the holiday package on and off on the internet etc etc. then they implemented the new system which meant that the internet did not work any longer. now i had to phone every friday and every monday to switch on and off. then i was told i owed a over a thousand rand on my holiday account because it does not work on a debit order but cash up front. on the 7/9/2015 i paid R2000 into the account. this was never allocated to my account. in October i went to multichoice in person to sort this out and in November eventually the money showed in the account. i still have to phone two to three time every friday and every monday to have my decoders switched as every time i phone they either get the extraview wrong or they dont activate the pvr function . i am so tired i am now going to change to netflicks