1 reviews | Active since Apr 2016
DSTV has the worst service ever!
DSTV sucks. Worst customer service ever! Going to cancel. Made payment to them after calling their call centre for the correct amount to be paid via eft and they still say I owe them money. They have given me different reasons every time and now disconnected me. They even apologized and told me it was their mistake and it will be sorted out and I wont pay reconnection fees and then went and disconnected me again and the amount owing keeps increasing. The supervisor even apologized previously but still today I called them twice and first time the agent cut me off after telling me she is putting me through to their supervisor. The second time I called the agent told me that there is no supervisor around. What nonsense is this? They have become so ***********! Now I sit with no service even though I have made payment. So angry and frustrated. All my airtime and calls were wasted and still nobody has responded or called me back
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
