dstv has now become a nonsense company

after my last review i got a call from someone at dstv to get my statement and all was well until yesterday. my services got cut again and now the idiotic call agents says she sees the proof of payment and dstv does not allow reconnection more than twice each month. i ask if this was my problem of dstv fault? she tells me sorry🤬!

i am so not satisfied with the billing in that stupid monopoly company that fleeces its own customers for repeats on repeats🤬🤬🤬🤬🤬 now my services got cut and i ask who is going to refund me my money for i have not been served well by this company that hires nonsense untrained and uninformed *****s that waste time when we call in to query the billing that they themselves cannot help with how stupid is that for any company though🙅♂️if it is not a lack of service its a lack of supply and making customers that they fleece to get a service they pay for how nice would that be.

dstv seems to be using a girlfriend and boyfriend approach when employing as the people there are just so useless and do not seem to understand the importance of service rendering. today i called and spoke to one of the useless call center agents (XOLEKA) asked to speak to her superior and she blatantly refused to call her supervisor like a boyfriend protecting a girlfriend really!!!!!!!!!!!!!!!!!!!!!!!!!!! here are my references just for January 2023 trying to get help from this **** company. i am now wondering as to what methods and tools help them to employ people as the service rendered here is *** from billing, disconnection reconnection and call center agents are not monitored as to see how they perform in rendering services to its customers.

my service has been closed on the 11.01.23 for 2 days then again on the 17.01.23 closed for 2 days and yesterday 21.02.23 and its still closed with no reasonable reason as to why this company does this to people for 11 January 2023 references: ***1 and ***9 for 22 January 2023 references: ***2