TG
Tamara G

1 reviews | Active since Oct 2017

24 Oct 2017, 19:00

DSTV has not allocated a R778 EFT payment dated 30 April 2017 - 5 months since. Render paid for services.

DSTV has not allocated a payment EFT dated 30 April 2017. Channels used email (proofofpayment, unallocatedescal, centralfinanceescal), call centre, social media dstv depressed/impressed platform. All channels repeat the same drill i.e. request the proof of payment and all escalate and all channels yield no result. This non allocation results in weekly disconnection and inconvenience because DSTV allows people to not do their job.

The rating is for sake of selection because you deserve a negative rating.

Account ********** 1

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Oct 2017, 07:41
Official

Dear Tamara

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team