1 reviews | Active since May 2012
DSTV has no respect for customers , poor quality of service
My DSTV is still off despite the promises to reconnect since last week. I paid my premium through my Tymmebank account and they still claim it is not reflecting in their account. I forwaded them, Dstv, the proof of payment from day 1. After numerous calls to their accounts dept, they told me the funds that were paid out last Thursday it will only reflect in their account on Monday the 8th. It is now Wednesday the 10th and still not reflecting, so they say, hence their inability to reconnect my services. The only call I receive from DSTV are to sell me more stuffs. If they fail to deliver on their basic service not sure how they expect me to trust they can deliver onother services. Biting more than they can chew.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
