DSTV HAS NO CUSTOMER SERVICE !!! WORST SERVICE

i took 2 payment plans with the price lock department so in april of this year I requested a settlement amount of which I was informed will be R674 I did not pay it at that time and requested it again today 19 june of which it is now r867 after 2 months I paid every month the amount is more. and they consultant cannot give me any explanation as to why this is. and then also every month my payment plans are being doubled .I pay r119 for one then they put amount due as r279 and the other the same which has been escalated several times with no response and still the matter has not been resolved. today I request my amount due and once again an arear amount is added for the payment plans but they were paid as per the statement . I am tired of having to address this month after month with unhelpfull consultants . I will cancel all my subscriptions . the worst service ever.