BE
Barret E

1 reviews | Active since Apr 2015

15 Oct 2024, 08:51

DSTV has no customer service or management skills and has pathetic programming!!!

DSTV is useless, we have to be subjected to repeats of the same show 5 times a day, but when it comes to original programming, they can't afford it. We used to have 4 episodes of Eastenders a week, now they have cut to 2 episodes a week. I ask the manager in the call centre why and they put the phone down on me. No wonder everyone is cancelling their subscriptions, we are soon to follow!!!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Oct 2024, 08:53
Official
 Hi  Barret, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. 

Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team 
BE
Barret E's update15 Oct 2024, 16:15
Reviewer Update
You have not answered my question.
My question is why has Eastenders been cut down from 4 episodes to 2 a week???"!!!