DSTV HAS INCONSISTENT MONTHLY BILLS

Good Day,

Every time when required to pay your monthly fees, the bill is never consistent.I always have to call and ask why.

Last month I advised that I am moving and will have no DSTV connection I asked what you will charge me, your call centre agents said the normal monthly fee and R re-connection fee.Now when I want to pay you have added an additional R 18.00 I ask why no one knows, they say because I didn't pay for that month.

IT IS TOTALLY RIDICULOUS that one must pay for what I do not know and they do not know.

I was told about the re-connection fee and that IT.

It is not about the R 18.00 it is about the principle that your amounts are never consistent.

PLEASE CORRECT THIS I WANT TO PAY FOR MY ACCOUNT