KH
Kekeletso H

1 reviews | Active since Dec 2020

19 Apr 2023, 15:04

DSTV HAS BEEN RIPPING ME OFF FOR OVER A YEAR.

I have been paying access fee of R110 per month for functions I have not been using. When I ask why was it cancelled when I downgraded they tell me I was the one who was to tell them. They have been billing me R110 per month for a service that is not even linked to the package I'm on. DSTV SHOULD EITHER REFUND ME OR CREDIT MY DSTV ACCOUNT. The call center lady says there's nothing that can be done. Let there be something done.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Apr 2023, 15:09
Official
Hi Kekeletso Hlomeli, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team