LK
Lerato K
1 reviews | Active since Mar 2024
16 Jul 2024, 10:12
Dstv has been ****ming me for months
I have made countless calls and written a lot of emails even complained on this platform last week and still no one bothered to call me back fo assistance. Now my problems have escalated I "apparently " still owe R1770 for this month after paying R880 and am on compact which is supposed to cost me less than R500. At this point I have no choice but to cancel my subscription and my mother's as well. And I'll also share my awful experience with other people so that they also don't fall victim. Am deeply hurt.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
16 Jul 2024, 10:23Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Jul 2024, 10:23
Official
Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
LK
Lerato K's updateReviewer Update
18 Jul 2024, 13:03To this day the matter has still not fixed. Am still experiencing the same problem. I called customer service for the 100th time time and spoke to a very rude girl named Okuhle. She made feel like an idiot
LK
Lerato K's update18 Jul 2024, 13:03
Reviewer Update
To this day the matter has still not fixed. Am still experiencing the same problem. I called customer service for the 100th time time and spoke to a very rude girl named Okuhle. She made feel like an idiot