DSTV has 3 accounts linked to 1 pensioner

DSTV has mixed up my mother's dstv accounts and has overcharged her, not to mention endless airtime costs incurred by her and us in an effort to resolve the matter for over a week.

Everytime we call, a agent requests and restarts a query, today alone i spent 47min on the phone with them.

My pensioner Mom is considering going to go and purchase another dish as Dstv has linked her account with our late Dad, so insensitive and exhausting.