DL
DonnaKay L
1 reviews | Active since Nov 2020
07 Nov 2020, 08:41
DStv harassment
On March 12th 2020 I paid my DStv subscription for the entire year. This morning I received the FIFTH call from them saying my account is overdue!!! Each time I have told them the date of my yearly payment and I do not understand why they keep harassing me. How can I get them to stop? I feel like cancelling my DStv.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
07 Nov 2020, 09:07Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply07 Nov 2020, 09:07
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
07 Nov 2020, 10:56Hi DonnaKay L,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
As advised on our telephone discussion, your payment of R9944.00 was received on the 12.03.2020. Your account is paid in full.
We really do apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
As advised on our telephone discussion, your payment of R9944.00 was received on the 12.03.2020. Your account is paid in full.
We really do apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply07 Nov 2020, 10:56
Official
Hi DonnaKay L,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
As advised on our telephone discussion, your payment of R9944.00 was received on the 12.03.2020. Your account is paid in full.
We really do apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
As advised on our telephone discussion, your payment of R9944.00 was received on the 12.03.2020. Your account is paid in full.
We really do apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
Best regards,