DStv Guide not delivered!
<p>I have repeatedly requested that the DStv Guide be delivered to our new home to no avail! One of the Call Centre people told me they were trying to go green, which is absolute *******! MultiChoice is just trying to extract more profit from us, as if their exhorbitant prices and constant repeats aren't enough! At the rate new technology is developed, MultiChoice better get their act together soon because serious competition is already here like Apple TV, Netflix and ShowMax!</p>
Dear Shan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Shan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Shan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Shan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Shan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Shan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Shan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Shan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Promises, promises, promises!! Nothing has happened in spite of numerous assurances that it would be posted!! Sick to death of wasting my precious time!!
Date Method MultiChoice Contact Ref No Comment
19-Dec-16 Phone Mashudu ********** -i96 Said would send
04-Jan-17 Phone Sakhumuzi ********** -i98 Said would send
06-Jan-17 Facebook KWM Provided Address & ID.KWM said would ask team to prioritise
06-Jan-17 Facebook TVD Asked for address again!
06-Jan-17 Facebook KWM Said thanks
26-Jan-17 Facebook SKG Messaged again.Asked for details again! Told him/her to read previous thread
26-Jan-17 Hello Peter Left bad review (amongs thousands others!)
27-Jan-17 Email Nonkululeko Zulu ********** ********** Warren Lewis confirmed posted to correct address
27-Jan-17 Email Caylynn Tantij ********** ********** Caylynn Tantij also confirmed sent to correct address
31-Jan-17 Email ********** Gave bad review, nobody contacted me
07-Feb-17 Facebook ILR Said Dish Magazine sent
07-Feb-17 Email ********** Sent copy of FaceBook messages - No reply
16-Feb-17 Facebook Messaged again
16-Feb-17 Facebook LTS Sent link for printable digital guide & said will follow up
16-Feb-17 Facebook PMK Will follow up with the team
17-Feb-17 Email ********** ********** Emailed with history
17-Feb-17 Email ********** ********** Emailed with history
17-Feb-17 Email ********** Copied above
Disgusting beyond words and they now have the cheek to increase their exhorbitant rates from 1 April!!!
Promises, promises, promises!! Nothing has happened in spite of numerous assurances that it would be posted!! Sick to death of wasting my precious time!!
Date Method MultiChoice Contact Ref No Comment
19-Dec-16 Phone Mashudu ********** -i96 Said would send
04-Jan-17 Phone Sakhumuzi ********** -i98 Said would send
06-Jan-17 Facebook KWM Provided Address & ID.KWM said would ask team to prioritise
06-Jan-17 Facebook TVD Asked for address again!
06-Jan-17 Facebook KWM Said thanks
26-Jan-17 Facebook SKG Messaged again.Asked for details again! Told him/her to read previous thread
26-Jan-17 Hello Peter Left bad review (amongs thousands others!)
27-Jan-17 Email Nonkululeko Zulu ********** ********** Warren Lewis confirmed posted to correct address
27-Jan-17 Email Caylynn Tantij ********** ********** Caylynn Tantij also confirmed sent to correct address
31-Jan-17 Email ********** Gave bad review, nobody contacted me
07-Feb-17 Facebook ILR Said Dish Magazine sent
07-Feb-17 Email ********** Sent copy of FaceBook messages - No reply
16-Feb-17 Facebook Messaged again
16-Feb-17 Facebook LTS Sent link for printable digital guide & said will follow up
16-Feb-17 Facebook PMK Will follow up with the team
17-Feb-17 Email ********** ********** Emailed with history
17-Feb-17 Email ********** ********** Emailed with history
17-Feb-17 Email ********** Copied above
Disgusting beyond words and they now have the cheek to increase their exhorbitant rates from 1 April!!!