AL
Andre L
1 reviews | Active since Jul 2013
31 Jan 2021, 15:06
DSTV going Downhill Fast.
It seems that this business is suffering from the same issues that ESKOM, TELKOM, SAA etc suffers. a LACK OF PLANNED MAINTENANCE and IMPROVING AGING EQUIPMENT.
I have now heard of so so many people that are having the same issues. In the past - 6 months ago still - you would have signal during the harshest of rain and even in Thunderstorms! This past week; if it starts to rain even, never mind any sort of thunder; you loose the signal. It has meant that during certain nights; areas would have virtually all viewing ability. The answer you get from DSTV call center is "Weather" Really? I think it is a poor showing!!! Netflix here we come.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
31 Jan 2021, 15:10Hi Andre,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply31 Jan 2021, 15:10
Official
Hi Andre,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
AL
Andre L's updateReviewer Update
02 Feb 2021, 07:43Well; Surprise Surprise. No phone call after I was informed that I would be contacted on Monday Morning.
No wonder that DSTV seem to be loosing subscribers, listening to all my contact and friends. Shame, another once successful organization not adapting to the way business have to be conducted these days.
DSTV; consumers vote with their wallets. Learn this.
No wonder that DSTV seem to be loosing subscribers, listening to all my contact and friends. Shame, another once successful organization not adapting to the way business have to be conducted these days.
DSTV; consumers vote with their wallets. Learn this.
AL
Andre L's update02 Feb 2021, 07:43
Reviewer Update
Well; Surprise Surprise. No phone call after I was informed that I would be contacted on Monday Morning.
No wonder that DSTV seem to be loosing subscribers, listening to all my contact and friends. Shame, another once successful organization not adapting to the way business have to be conducted these days.
DSTV; consumers vote with their wallets. Learn this.
No wonder that DSTV seem to be loosing subscribers, listening to all my contact and friends. Shame, another once successful organization not adapting to the way business have to be conducted these days.
DSTV; consumers vote with their wallets. Learn this.